Support
Stuck? Start here.
Most questions are answered below. For anything else, message us on Twitter with your loan id and the transaction hash.
01The borrow button says the price feed is warming up.
The contract needs eight price samples and five minutes of history before the first loan against a token. Keep the token selected; the button unlocks by itself, usually within six minutes.
02My transaction reverted.
The most common causes: the valuation expired (get a fresh quote), the spot price ran more than 15% above the 30 minute average (wait for it to settle), or the pool does not have enough free ETH (try a smaller amount). The exact reason is shown under the button.
03I want to repay but the due date passed.
After the due date the loan can be liquidated by anyone and repayment is no longer possible. The ETH you borrowed stays yours; the collateral is forfeit.
04My exit did not fire.
Exits fire only when the trigger is met on the attested price and the sale would clear the floor: the last attested price minus the slippage cap. A thin pool blocks the sale rather than dumping your bag. Check the leg status on the dashboard.
05How do I get a token listed?
Paste the contract on the tokens page. The screener answers within a minute with a verdict and the reasons.
06Is there a Telegram or Discord?
Not yet. Twitter is the only official channel. Anyone else claiming to be support is not.